Usabilla for Software, IT, and Technology

Continuously optimize and achieve more

Drive brand loyalty

Ensure users can accomplish tasks with ease so they keep coming back

Fuel conversions

Better UX means more or continued transactions and in turn, increased revenue

Strengthen resources

If your product is intuitive, there is less need for support and more time can be spent elsewhere

Create memorable user experiences

Stay ahead in tech by staying ahead of customer expectations

It doesn’t matter whether you make SaaS tools or offer cloud services, people are interacting with you to accomplish something. Better usability will ensure that users can accomplish their tasks with ease and minimal frustration. Improved feedback collection from users allows you to hear their needs and act to make your product both more effective and more efficient.

But how can you know what exactly your users need, especially when those needs are constantly changing with your product and tech developments? By listening to feedback continuously, these elements can evolve at the same pace. Usabilla offers an innovative, ever-evolving product that never falls behind so you won’t either.


Build brand advocates

Take preemptive measures and tackle possible customer issues by proactively asking them for feedback. If they’re satisfied with the experience they have with your product, they’re more likely to continue using it and recommend your business to others.

Increase Revenue

Facilitate the end goal of your user. While most companies place a greater focus on customer acquisition than on customer retention, we all know that acquiring a new customer is more expensive than retaining an existing one.

Empower your team

Redesigning is expensive. With a seamless product or at least product evolving based on demands, your team can spend time elsewhere.


Software, IT, and Technology Ebook: UX Fundamentals: The Concepts, Process and Proving the Value

Ebook

UX Fundamentals: The Concepts, Process and Proving the Value

In this report you’ll find an overview of the key concepts within UX, the process for effective UX design and how to prove the value of it. Use it as a reference for your own work, pass it on to colleagues or simply read and enjoy.

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“When we started working with them, you realize they’re evolving the product continuously. With Usabilla it’s more about making sure the product works, that it works well for us, and that it settled well within the business that we have.”
Peter Ciepiella, Digital Optimization Lead
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