Optimize your website with live user feedback

Improve User Experience

Let your users tell you what’s working, and more importantly what’s not.

Save Time & Resources

With visual feedback, eliminate the guesswork and discover issues before it’s too late.

Increase Conversions

Improve your customer’s journey and let them tell you exactly what they need to convert.

The Feedback Button

Let your users give feedback anywhere, anytime

It all starts with the feedback button. Customized to fit seamlessly on your website, you’ll feel like it’s always been there. Place the button anywhere and let your users reach out anytime. We designed it with the end user’s experience in mind, so its easy and fun to use on any device.

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Visual User Feedback

Eliminate guesswork and get the answers you need

Allow your users to simply select the part of your website they want to give feedback on. The ability to see exactly what the user is referring to eliminates guesswork and allows you to prioritize website improvements in a time and cost efficient way. Each feedback item comes with a screenshot paired with page metadata - device, screen resolution, and more. See the context and understand the cause.

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Intelligent Targeting

Boost the quality and quantity of feedback you receive

Ask the right questions at the right time. With a wide range of targeting options, you can create your own slide out, full page or exit surveys and target the users that are important to you. Ask questions on specific pages, based on user behavior and demographics. Drill down to the details or collect NPS and fully understand why your visitors aren’t converting.

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Easy Setup and Feedback Management

Take full control from your Usabilla account

Our job is to make feedback easy for everyone – for you, and your visitors. With no technical knowledge needed, you can get started with Usabilla in a matter of minutes. You have full control of your feedback, surveys, and more through your Usabilla account. Make changes whenever you want and put them live instantly.


Intuitive visual reporting

View, analyze and export real time feedback

With Usabilla’s reporting dashboard, get an aggregated overview of your feedback results at any time. Monitor NPS, analyze live feedback items, activate email notifications and filter results based on the data that’s important to you. Easily export your results or integrate with your favorite third party tools.

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“The screenshot function is invaluable. It makes it much easier to reproduce and understand customers’ concerns.”

Corinna Birkhofer, Online Sales & Analysis
Lufthansa

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Our Happy Customers

20,000 professionals worldwide trust Usabilla

Collect user feedback across all digital channels

Your users have the answers. Start listening.
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