Whitepaper
How to leverage customer feedback for better mobile experiences
With a mobile voice of customer strategy, your organization is set up to have a user-centered mobile experience that will delight and engage your valuable customers.
Download nowTargeted In-App Feedback
Reach users at the right moments
Get detailed user insights with our targeted, non-intrusive feedback forms. Engage specific users with tailored, conditional surveys from within your app.
Seamless Integration
Custom designs to fit your brand
Our endless customization options mean we fit inside your app as if we’re part of it. Whether you work with iOS or Android, we integrate seamlessly within your existing interface.
Collect feedback in physical locations
Live Capture: build the bridge between online and offline feedback
Collect feedback in physical locations with the option for your users to upload photos. With Usabilla Live Capture, gather a snapshot of your customers' experience in store, at events or even at the airport. The possibilities are endless.
Advanced Targeting
Reach out to specific user groups at specific moments. Trigger surveys on events or user actions so you can get the exact insights you need to improve.
Visual Feedback
Collect feedback on your releases, discover bugs, and learn what’s causing user churn. Identify issues accurately by allowing your users to share a screenshot.
Data-Rich Results
Each feedback item comes with detailed technical information about your user. Find the root of the problem with device type, screen resolution, battery status & more.