Integrations

Integrate your favorite solutions with Usabilla

Send your feedback directly to your favourite customer support tool. Every time a visitor leaves feedback with an email address on your website, we’ll automatically push it to Zendesk.

Get your customer feedback to the people that need it. Push your website feedback to Desk with the click of a button – let your customer support agents continue the conversation.

Understand what your website’s numbers mean by integrating Usabilla with Google Analytics. Push custom events to Google Analytics, which you can include in custom reports and dashboard widgets.

Are your visitors reporting bugs on your website with Usabilla? Keep your bug reports in one place by pushing them to Atlassian Jira with just one click (or automate it).

View user behaviour - adding another dimension to your feedback. Use your Usabilla feedback as a prompt, linking to the relevant ClickTale recording, for extra analysis of user journeys. Track your visitor’s mouse movements, scrolling, and clicks on your site.

Integrate Usabilla with just about anything! Usabilla supports Webhooks. Every time a visitor gives feedback, we can POST all the data of the feedback item in JSON format to a URL you specify.

Connect your feedback items to their relevant Tealeaf recording. Tealeaf lets you capture, analyse, and replay details of customers' visits to find site errors or issues.

Get the most out of your collected customer feedback data via Usabilla by using this easy to activate integration with Chattermill. It helps you to get a better understanding of the most important topics your customers talk about.

Measure Usabilla feedback and campaign events within your Adobe Analytics environment. You can also link your feedback form questions and user replies to your own metrics.

Bring Usabilla to the space where your team members are already working together. Push individual items to a Slack channel of your choice for a quick, easy way to share and discuss feedback.

Zapier enables you to integrate Usabilla with a wide range of other web application such as Salesforce, Google Apps and HubSpot. Through this integration feedback items can automatically be uploaded to and processed in another web app.

Pair feedback items with session replays to get an in-depth understanding of the user journey. With Decibel Insight’s innovative mouse-tracking feature, you can trigger surveys based on real-time behaviour.

Combine qualitative and quantitative insights to optimize your A/B testing process. Let your users tell you what to test - as well as how your chosen options perform - and deliver a seamless digital experience.

Gather the right data about visitor activity and take action to improve their experience. Tealium’s advanced tag management allows you to supplement feedback items with rich data, all in real-time.

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