Integrations

Integrate your favorite solutions with Usabilla

Send your feedback directly to your favourite customer support tool. Every time a visitor leaves feedback with an email address on your website, we’ll automatically push it to Zendesk.

Get your customer feedback to the people that need it. Push your website feedback to Desk with the click of a button – let your customer support agents continue the conversation.

Understand what your website’s numbers mean by integrating Usabilla with Google Analytics. Push custom events to Google Analytics, which you can include in custom reports and dashboard widgets.

Are your visitors reporting bugs on your website with Usabilla? Keep your bug reports in one place by pushing them to Atlassian Jira with just one click (or automate it).

View user behaviour - adding another dimension to your feedback. Use your Usabilla Live feedback as a prompt, linking to the relevant ClickTale recording, for extra analysis of user journeys. Track your visitor’s mouse movements, scrolling, and clicks on your site.

Integrate Usabilla Live with just about anything! Usabilla Live supports Webhooks. Every time a visitor gives feedback, we can POST all the data of the feedback item in JSON format to a URL you specify.

Connect your feedback items to their relevant Tealeaf recording. Tealeaf lets you capture, analyse, and replay details of customers' visits to find site errors or issues.

Track your website’s issues from day one with Redmine. Send new feedback to redmine and follow the progress of bugs and other items, ensuring they are resolved efficiently & effectively.

Measure Usabilla Live feedback and campaign events within your Adobe Analytics environment. You can also link your feedback form questions and user replies to your own metrics.

Zapier enables you to integrate Usabilla with a wide range of other web application such as Salesforce, Google Apps and HubSpot. Through this integration feedback items can automatically be uploaded to and processed in another web app.

Can’t find the integration you want?

If you have any requests, do not hesitate to ask us. We are always happy to look at implementing new integrations!

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Usabilla API

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