Usabilla named a strong performer by forrester
“Usabilla melds strong client relationships and easy-to-use technology”
The Forrester Wave™ Digital Voice-Of-The-Customer Specialist Platforms, Q2 2019
With what we believe is a strong product offering, strategic vision and 10 years of experience in the digital customer experience industry, Usabilla scored as a ‘Strong Performer’ in the recent Forrester Wave™ by Faith Adams.
Our takeaways from the report
We received the highest possible score on these criteria:
And what does that mean?
Questions you might have
Forrester is one of the most influential research and advisory firms in the world.
Usabilla received the highest possible score in 11 criteria, and was ranked as a Strong Performer.
The Forrester Wave™ is a guide for buyers considering their purchasing options in a technology marketplace. To offer an equitable process for all participants, Forrester follows The Forrester Wave™ Methodology Guide to evaluate participating vendors.
Forrester evaluated vendors against 26 criteria, which they grouped into the three high-level categories of current offering, strategy, and Market Presence.
We believe our solution's ease of use, thought leadership, and client understanding contributed to our performance in the evaluation.
“Not a day goes by that I haven’t logged into Usabilla or had a conversation in Slack about customer feedback collected in Usabilla. It’s changed my job and the way our company builds products. It’s amazing.”
- Josh Gibbs, Product Manager at Bandwidth (quote not included in the report)