Ebooks & Guides

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Telecom Customer Experience Guide

The Customer Experience Has Evolved, Why Haven't You?

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UX Concepts, Process & Proving the Value

What it is/isn't and how to create a good one

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UX Fundamentals: Interaction Design

Learn why good interactions are essential for good UX

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Designing A Checkout Flow That Converts

16 actionable tips for a flawless checkout process

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Mobile Commerce Optimization

8 strategies to boost mobile conversion rates

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Combat Shopping Cart Abandonment

Essential strategies to convert lost customers

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Idiot Buttons: The Placebo in UX Design

Improve UX with the placebo effect

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