The value of listening to customer feedback is often clear, but deciding which customer experience (CX) vendor is the right fit for your organization is another story. When ex…
Amsterdam – Usabilla B.V. ( www.Usabilla.com ) is proud to support the TF1 group, the biggest television channel in France, on their journey towards customer-centricity. …
Voice of Customer solution earns high ratings in relationship and usability categories As a leading Voice of Customer (VoC) technology provider with customers in more than 50 …
Die DMEXCO (Digital Marketing EXpo and COnference) ist die größte europäische Messe für digitales Marketing und Werbung. Mit 40.000 Besuchern und über 1100 Ausstellern im…
It follows logic that asking bad questions will often lead to low-quality answers. And although we may have had teachers growing up who’d say, ‘there are no bad questions,…
NEW YORK, 6. AUGUST 2018 Usabilla wurde von G2 Crowd, eine der bekanntesten online Rezensionsseiten für Software Produkte, in ihrem Sommer 2018 Grid-Bericht zum Spitzenreite…
In a society where consumers are more invested in the products and services that they use, it’s clear that giving your customers a voice is key for surviving in fast-paced m…
Für kundenorientierte Unternehmen stehen ihre Kunden immer an erster Stelle. In solchen Unternehmen sind Kundendaten essentiell, da sie einem die Erwartungen dieser vermittel…
„Ich denke, dass es sehr wichtig ist eine Feedback-Schleife zu haben, in der du konstant darüber nachdenken kannst was du bisher getan hast, und wie du es besser machen kan…
Customer-centric companies always put customers first. In such companies, customer data is an essential asset as it could tell you the hidden expectations and aspirations of y…