What SaaS Companies Need to Know About the Success Gap
Often times, SaaS vendors get so wrapped up in their own products, it becomes difficult to remember that there is a whole world outside of their software. They know the featur…
Articles under
Usabilla Ranks in Forrester’s Now Tech: Voice of the Customer Vendors Report
The value of listening to customer feedback is often clear, but deciding which customer experience (CX) vendor is the right fit for your organization is another story. When ex…
The TF1 Group has chosen Usabilla as their Voice of Customer solution
Amsterdam – Usabilla B.V. ( www.Usabilla.com ) is proud to support the TF1 group, the biggest television channel in France, on their journey towards customer-centricity. …
Usabilla Named Leader in Enterprise Feedback Management Software by G2 Crowd
Voice of Customer solution earns high ratings in relationship and usability categories As a leading Voice of Customer (VoC) technology provider with customers in more than 50 …
DMEXCO 2018, wir sind dabei!
Die DMEXCO (Digital Marketing EXpo and COnference) ist die größte europäische Messe für digitales Marketing und Werbung. Mit 40.000 Besuchern und über 1100 Ausstellern im…
Asking Effective Questions: Four Tips to Getting the Right Answers
It follows logic that asking bad questions will often lead to low-quality answers. And although we may have had teachers growing up who’d say, ‘there are no bad questions,…
Usabilla als Spitzenreiter in Enterprise Feedback Management Software erklärt
NEW YORK, 6. AUGUST 2018 Usabilla wurde von G2 Crowd, eine der bekanntesten online Rezensionsseiten für Software Produkte, in ihrem Sommer 2018 Grid-Bericht zum Spitzenreite…
3 Reasons Why You Should Start Using a VoC Solution
In a society where consumers are more invested in the products and services that they use, it’s clear that giving your customers a voice is key for surviving in fast-paced m…
Das Kundenorientierte Framework: Ask, Analyze, Act (Fragen, Analysieren, Handeln)
Für kundenorientierte Unternehmen stehen ihre Kunden immer an erster Stelle. In solchen Unternehmen sind Kundendaten essentiell, da sie einem die Erwartungen dieser vermittel…
Weshalb Dein Gesamtes Team Voice of Customer Insights Benötigt
„Ich denke, dass es sehr wichtig ist eine Feedback-Schleife zu haben, in der du konstant darüber nachdenken kannst was du bisher getan hast, und wie du es besser machen kan…