The majority of people — 93%— look to consumer reviews before making a purchase. They’re 91 million strong and account
For modern companies, there is a growing number of opportunities to capture feedback from customers. That’s because the smartest brands
Trainline has grown tremendously in the past few years, expanding across Europe and recently progressing to launch on the London Stock
This is part 2 of the series on the Usabilla Global Exchange 2019 (read part 1). We’re celebrating 10 years
We’re excited to announce that Thomas Cook Northern Europe (TCNE) has recently come on board as a Usabilla customer. Anna-Karin
Voice of the Customer (VoC) is becoming more and more vital for companies when it concerns the optimization of digital
From a bad experience in the payment process to a product improvement suggestion, your company can receive all sorts of
The image of Black Friday is enough to make anybody anxious. With huge lines of cold shoppers excitedly waiting outside