How Build.com Stays Customer-Centric Without Taking Stabs in the Dark
Last week we chatted with Chrystal Jaeger, UX/UI Designer & Researcher at Build.com, the world’s largest online-only home improvement company, where she manages thei…
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10 Gründe, Warum Du Nach User Feedback Fragen Solltest
Wir alle wissen, dass die Optimierung der Benutzer- und Kundenerfahrung für den langfristigen Geschäftserfolg, insbesondere in der E-Commerce-Branche, entscheidend ist. Vor …
How Hyper-Personalization Lets You Target Your Customers in the Here and Now
From tailored news feeds that show them the stories they want to read, to online shopping suggestions that fill their baskets with their favorite gift ideas, your customers no…
Personalization: The Differentiator You Need to Stay Ahead in Retail
Customers have come to expect a fully-personalized eCommerce experience. Retailers are stepping up their game with hyper-targeted content and recommendations to create excepti…
10 Reasons You Should Ask For Customer Feedback
We all know that optimizing customer experience is vital for long-term business success, especially in the eCommerce industry where competition is fierce. With this in mind, w…
Establish A Killer Ecommerce Presence: What You Need
Wealth distribution is becoming more and more lopsided in all areas of life, and the story is no different in the realm of ecommerce. Within the gargantuan $198 billion dollar…
Well Designed Product Pages
When working on an ecommerce site, one of the places sapping lots of time and energy is in getting the product page to be just right. There are a number of elements that tend …
3 Things Every Ecommerce Business Should User Test
When it comes to ecommerce, the minor details relate to major consequences. The whole existence of these sites relies on their customers, their visitors. Ensuring these visito…
Is Your eCommerce Website Suffering From Usability Issues?
The usability of your ecommerce site can make or break potential sales. How can you tell if usability is an issue and, more importantly, how can you improve it? First, give it…
The UX of 8 Leading Retail Sites
It’s time to get some user feedback on these big retail sites we all use during the holiday season. Every year more people buy goods online. More than $18.7 billion has …