Today, the main driver behind digital transformations is customer-centricity. As customers continue to shift their activities online, they expect brands
Often times, SaaS vendors get so wrapped up in their own products, it becomes difficult to remember that there is
As customer engagements shift rapidly to digital channels, 2019 will be a critical moment for brands to adapt. Business leaders
As the digital age continues to change existing markets, organizations are transforming, evolving and redefining their strategies to adapt to
From a bad experience in the payment process to a product improvement suggestion, your company can receive all sorts of
On Thursday, December 6th, we were thrilled to invite Forrester analyst Faith Adams for an exclusive webinar, hosted by Usabilla’s
Usabilla attended the STHLM Xperience Conference, organized by our partner Claremont during the World Usability Day on November 8th in
Without a doubt, Customer Experience (CX) is a key differentiator for future-proof companies. According to a Walker study, 86% of