Team & News

IFAQ: Zac O’Neill, Customer Success Manager

2 min read

Get to know the faces and spaces that make up Usabilla in our Spotlight series. Next up to face our roulette of Infrequently Asked Questions is Zac – Customer Success Manager extraordinaire who, on a recent trip to Ireland, got to hold a baby goat.

Name: Zac O’Neill
Position at Usabilla: Customer Success Manager
Nationality: American
Office location: NYC

So, you’re from Pittsburgh. Anything you miss about it?
Other than my friends and family, Primanti Bros. Every time I go back to Pittsburgh I have to get my favorite sandwich. It has hot sausage, cheese, coleslaw, tomato, and french fries all on Italian bread.

Do you have a go-to karaoke song?
I have a couple. I try to feel out the room before I decide. If I have to choose one, it is probably “I Try” by Macy Gray. Everyone loves that song and it doesn’t get sung as much.

Do you have a favorite quote from a movie?
“Huey released this, Fore, their most accomplished album. I think their undisputed masterpiece is “Hip to be Square”, a song so catchy, most people probably don’t listen to the lyrics. But they should, because it’s not just about the pleasures of conformity, and the importance of trends, it’s also a personal statement about the band itself.” – American Psycho

What’s the weirdest thing we’d find on your desk?
Rex, my desk mascot. After an intense haggling session (really proud of myself), I bought this trophy at a pop-up flea market by our old office in the Flatiron District.

What’s the last book you read?
I am working my way through all of the books in The Hitchhiker’s Guide to the Galaxy series. I just finished The Restaurant at the End of the Universe, and am currently reading Life, the Universe and Everything.

If you weren’t spending time on this interview, what procrastination site would be open in your browser tabs? (I won’t tell, I swear.) – Who you ‘get to meet’ and what you learn from these videos is incredible.

This is one of my favorites ->

Weirdest way your name has been spelled on a Starbucks cup?
Zhach. I wish I was kidding.

What’s your worst cheese joke?
I don’t have any bad cheese jokes. All of them are really gouda.


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Robyn Collinge
As Usabilla's Copywriter, Robyn brings nice words together - like peanut butter, napping, and Sunday brunch.