IFAQ: Mat Friedman, Customer Success Manager
Behind the Brand | Inside Usabilla

IFAQ: Mat Friedman, Customer Success Manager

on / by Robyn Collinge

Get to know the faces and spaces that make up Usabilla in our Spotlight series. Next up to face our roulette of Infrequently Asked Questions is Mat – Customer Success Manager and the very first of our New York employees to be featured.

Name: Mat Friedman
Position at Usabilla: Customer Success Manager
Nationality: American
Office location: NYC
Mandatory pet tax: This little, old lady is Ming. She lives back at home with my Mom, but I dragged a string around the house so she could chase me for 13 years.

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So, you’re from Arizona. Anything you miss about it?
There’s a lot that I miss about Tucson, but I’d say the top 3 things I miss are the scenery, knowing that I can be on a beach in California in 6-hours, and the Mexican food. Tucson’s new claim to fame is that it’s the first city in the USA to receive the UNESCO City of Gastronomy Designation, mainly because the Mexican food there is the best in the world… outside of Mexico.

What would your call your own personally brewed beer brand?
Booty Drop. Before coming to Usabilla I owned my own DJ company and one of my (unofficial) DJ names was DJ Booty Drop. I haven’t had a reason to use that name yet so why not use it for my own beer?

What’s the weirdest thing we’d find in your desk drawers?
Ever since I’ve had my own office desk I’ve kept a tape measure stored away. You never know when you’re gonna need it.

Have you named your bike?
I no longer have a bike… or a car. But my last car was a Honda Element named Lucy.

Have you ever been on TV?
Yes! I am a huge Arizona Wildcat basketball fan and when I was in college I went to almost every home game. A few times in my freshman year I made it onto ESPN during the games.

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What’s the most embarrassing film/show we’d find in your Netflix history?
There is this Claymation kid’s show I discovered through Netflix a few years ago called Rastamouse. It’s about a group of 3 Jamaican mice who call themselves the ‘Easy Crew’, and together they fight crime, ride skateboards, and play in a reggae band. I’ve turned no less than 10 friends onto it.

Do you have a go-to karaoke song?
“Ignition Remix” by R Kelly. Although, I will gladly attempt almost any song at karaoke. Especially if it was sung by a 90’s boy band.

Do you think it was Shaggy?
I’m not so sure it was. The guy singing the chorus was the one that got caught. If anything I think Shaggy was an innocent bystander.


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Article by

Robyn Collinge

As Usabilla's Copywriter, Robyn brings nice words together - like peanut butter, napping, and Sunday brunch.

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