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Exclusive Award Ceremony: Usabilla Global Exchange 2019

3 min read

This is part 2 of the series on the Usabilla Global Exchange 2019 (read part 1).

We’re celebrating 10 years of Usabilla with a very special edition of the Usabilla Global Exchange 2019. Join us on Thursday, September 26th at the Beurs van Berlage to connect, inspire and improve.

What is the Usabilla Exchange? Here is a sneak peek at what the memorable day will bring:

13:30 – Doors open & registration

14:00 – Welcome – Marc van Agteren, CEO Usabilla

14:10 – Usabilla Product Vision – Ercan Celik, VP Product Usabilla

14:25 – Opening Keynote – The Feedback Economy Explained and Our Commitment to the Future – Zander Lurie, CEO SurveyMonkey

15:10 – Product, Customer and Partner Sessions – Chattermill, Decibel, Nespresso, Videoland and Usabilla experts

16:35 – Closing Keynote – Josh Gibbs, Platform Product Manager, Bandwidth

17:00 – Award Ceremony

17:30 – Drinks & closing

Why should you attend?

At the Usabilla Global Exchange 2019, you’ll hear from the best and brightest on why a customer-centric approach in the Feedback Economy is the way forward and how to implement it. The event will feature tried and true use cases from customer speakers, as well as interactive sessions to let you guide the way. A big thanks to our partners,  Chattermill, Decibel, Optimizely and CXL for making this event possible.

This event is a great setting to explore big ideas as they’re presented directly from the leaders who made innovation happen. You don’t want to miss out on the opportunity to walk away with the tools and inspiration to do even greater things for your organization. With all of the knowledge sharing, you’ll leave the Exchange seeing a clear path to a more feedback-fueled strategy. 

Awards: do you have what it takes?

Try your luck at one of our customer experience awards recognized during our Award Ceremony at the Exchange. From Best End-to-End use case to Customer-Centricity Champion, learn more to see which suits your organization best.

Best End-to-End Use Case Award

Usabilla’s solution is designed in a way that encourages customers to share feedback at any point of the customer journey. Are you asking the right questions at the right time, analyzing the findings in a structured and efficient manner and acting upon these continuously? You might be our Best End-to-End use case.

For this award, Usabilla customers are welcome to submit an application before Friday, August 9th.

Customer-Centricity Champion Award

At Usabilla, we champion a customer focus and support our own customers to do the same. To be truly customer-centric, organizations must focus on what their users want to accomplish while developing a deep understanding of their needs and preferences. How customer-centric are you, really? 

For this award, Usabilla customers and non-customers are welcome to submit an application before Friday, August 9th.

Have a look at last year’s winners to see if you have what it takes. Good luck!

This is part 2 of the series on the Usabilla Global Exchange 2019 (read part 1).

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Meghan Horvath
Meghan is a Marketing Content Writer at Usabilla. She's a Chicago-native with a love for wine, French podcasts and running Amsterdam's canals at sunrise.