Connecting Online and Offline Customer Journeys
As today’s consumers scroll through smartphones more often than store aisles, retailers struggle to align the online and offline shopping journey. There’s no doubt these c…
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Meghan Horvath
Latest articles from this author
Introducing User-Centric Mindsets: An Interview with Gal
About the User-Centric Mindsets series: Product Design and the people behind it are the bread and butter to great user experiences for your organization. With this series, we…
Improve Your Checkout Process by Asking These Questions
About the Usabilla by Role series: Improving customer experiences by gathering feedback is a key differentiator between brands that succeed and those that fall flat. With vari…
A New Year’s Toast to Better Buyer Journeys
While the holiday season is an exciting time, you’re not alone if by January you were grateful the madness was over. Whether deciding which gifts to buy or dealing with comp…
4 Keys to Personalization and Boosting Engagement
Think of the most rewarding interactions with a brand. What set them apart? Likely the experience was more relevant compared to the rest, all thanks to personalization. As org…
AB Tasty x Usabilla Collaborative Meetups: CRO & SnaCX
On Thursday, November 29th, we were thrilled to host the first ever AB Tasty x Usabilla meetup at our Amsterdam headquarters. The event featured insightful speeches, best prac…
Forrester & Usabilla Webinar: 2019 CX Predictions
On Thursday, December 6th, we were thrilled to invite Forrester analyst Faith Adams for an exclusive webinar, hosted by Usabilla’s Katie Hickey, which explored Forrester’s…
Usabilla 2018 Year in Review
Looking back on 2018, Usabilla made great strides in just one year and all in the name of better customer experiences. With the expansion of our Amsterdam headquarters, countl…
Usability: What It Means & How to Get There
Chime in with the words user experience and user-centered design and cue the eye rolls for sounding like a broken record. Usability, however, is a tune that hasn’t been play…
Employee Spotlight: Chadhlia Mazouz, Business Development Representative
We’re excited to feature another Usabilla face in our Spotlight series. Next up is Chadhlia – our Business Development Representative for the French market in Amst…