4 Keys to Personalization and Boosting Engagement
Think of the most rewarding interactions with a brand. What set them apart? Likely the experience was more relevant compared to the rest, all thanks to personalization. As org…
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Meghan Horvath
Latest articles from this author
AB Tasty x Usabilla Collaborative Meetups: CRO & SnaCX
On Thursday, November 29th, we were thrilled to host the first ever AB Tasty x Usabilla meetup at our Amsterdam headquarters. The event featured insightful speeches, best prac…
Forrester & Usabilla Webinar: 2019 CX Predictions
On Thursday, December 6th, we were thrilled to invite Forrester analyst Faith Adams for an exclusive webinar, hosted by Usabilla’s Katie Hickey, which explored Forrester’s…
Usabilla 2018 Year in Review
Looking back on 2018, Usabilla made great strides in just one year and all in the name of better customer experiences. With the expansion of our Amsterdam headquarters, countl…
Usability: What It Means & How to Get There
Chime in with the words user experience and user-centered design and cue the eye rolls for sounding like a broken record. Usability, however, is a tune that hasn’t been play…
Employee Spotlight: Chadhlia Mazouz, Business Development Representative
We’re excited to feature another Usabilla face in our Spotlight series. Next up is Chadhlia – our Business Development Representative for the French market in Amst…
Usabilla Unites Teams with Office Expansion on Rokin
Following a few months of construction and after securing the lower floors of their Rokin office, the Usabilla headquarters grew fully established at the end of August in its…
4 steg för att dra nytta av en VoC-lösning som finansiell institution
På grund av de komplicerade regelverken och hotet från nya konkurrenter är det en utmaning för företag inom finanssektorn att vara kundfokuserade. Finansbranschen har gjo…
Användarupplevelsen i mobilbanken: de 4 största misstagen
Mantrat att öka förtroendet och stärka kundlojaliteten upprepas ofta, men att faktiskt uppnå det är en helt annan sak. Många europeiska mobilbanksappar ligger steget eft…
Usabilla Ranks in Forrester’s Now Tech: Voice of the Customer Vendors Report
The value of listening to customer feedback is often clear, but deciding which customer experience (CX) vendor is the right fit for your organization is another story. When ex…