4 Major UX Failures in Mobile Banking
The mantra of boosting trust and strengthening customer loyalty is often repeated but actually achieving that is another story. Many European mobile banking apps for instance …
Articles under
Meghan Horvath
Latest articles from this author
The Usabilla Global Exchange 2018: Key Takeaways
2018 brought Usabilla lots of changes and even more insight with a growing number of clients and an exciting expansion into new markets. Our headquarter office also doubled in…
Defining Co-Creation & Why It Works
While there is certainly a lot of buzz around optimizing the customer experience, co-creation rarely comes up. Is there a difference between the two? Yes and no. Here is a bre…
Usabilla Global Exchange 2018, The Customer Experience Award Winners
Every year, during the Global Exchange, Usabilla organizes an Award Session to recognize and celebrate the most innovative and customer-centric organizations that work with a …
10 Reasons You Should Ask For Customer Feedback
We all know that optimizing customer experience is vital for long-term business success, especially in the eCommerce industry where competition is fierce. With this in mind, w…