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Collect real-time feedback to optimize your website
Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates.
"The screenshot function is invaluable. It makes it much easier to reproduce and understand customers’ concerns."
Online Sales & Analysis - Lufthansa
Collect in-app feedback on how to improve your mobile app experience
Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings!
"When the app is an amazing service tool for our frequent flyers, users will return to book their flights and buy ancillaries, which will in turn have a direct impact on revenue. Gathering feedback via Usabilla helped us to improve our app."
Director Digital Commercial - KLM
Ensure your emails are sending the right message to the right audience
Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve your campaigns.
"I would recommend Usabilla to everyone who wants a clear overview of customer feedback on every digital touchpoint."
Direct Sales - Transavia
Integrate Usabilla with the solutions you already use
From Salesforce to Slack, integrating Usabilla with the rest of your tech stack allows for you to enrich data and drive the right decisions.
'Not a day goes by that I haven’t logged into Usabilla or had a conversation in Slack about customer feedback collected in Usabilla. It’s changed my job and the way our company builds products. It’s amazing.'