Trusted by the world's leading brands
Usabilla Named a âStrong Performerâ in Digital Voice of the Customer Specialists Platforms
With what we believe is a strong product offering, strategic vision and 10 years of experience in the digital customer experience industry, Usabilla was cited among the top vendors included in the recent Forrester Waveâ˘.
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Collect real-time feedback to optimize your website
Eliminate assumptions and get the real insights you need from website visitors. Knowing whatâs working (and more importantly, whatâs not) means you can proactively improve your websiteâs conversion rates.
"The screenshot function is invaluable. It makes it much easier to reproduce and understand customersâ concerns."
Corinna Birkhofer
Online Sales & Analysis - Lufthansa
Measure how specific content is performing and get insights on how to improve
Collect in-app feedback on how to improve your mobile app experience
Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings!
"When the app is an amazing service tool for our frequent flyers, users will return to book their flights and buy ancillaries, which will in turn have a direct impact on revenue. Gathering feedback via Usabilla helped us to improve our app."
Stijn Bannier
Director Digital Commercial - KLM
Ensure your emails are sending the right message to the right audience
Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve your campaigns.
"I would recommend Usabilla to everyone who wants a clear overview of customer feedback on every digital touchpoint."
Vanja Mlaco
Direct Sales - Transavia
Integrate Usabilla with the solutions you already use
From Salesforce to Slack, integrating Usabilla with the rest of your tech stack allows for you to enrich data and drive the right decisions.
'Not a day goes by that I havenât logged into Usabilla or had a conversation in Slack about customer feedback collected in Usabilla. Itâs changed my job and the way our company builds products. Itâs amazing.'
